11-01-2020, 03:23 PM
(10-31-2020, 02:25 AM)LinAdmin2 Wrote:(10-30-2020, 07:45 AM)daniel Wrote: Pine64 has to understand that by selling thousands of phones, a few units will be defective, and they have to take responsibility for that. Having people waiting weeks or months for an answer is not acceptable.
I also want to believe they are learning from mistakes. The sellings seem to be increasing, and maybe they are not prepared for this volume of customers.
I fully support your view.
Unfortunately there is quite a number of buyers who are unreasonably fascinated by the interesting products of pine64.org that they will accept all kind of disadvantages.
Once these enthusiasts direct their attention to other products, pine64 can only stay successful if they become a reliable and trustworthy shop.
It would be interesting to read how founder [b]tllim [/b]sees it?
Well, sadly tllim has not yet written anything here. Would be interesting to see though. I'm fully aware that a single person can't hold track on everything that's going on. But i'd be happy to hear from him.
(10-31-2020, 09:29 PM)KNERD Wrote: Good thing you did not order the PineBook Pro, you would of had three out of three broken things. The plastic cases on those were cracking.
That's scary. Did not hear from that either. I guess i haven't informed myself too well. Just saw all this positive feedback.
Well, i guess i have to wait a bit before i can go with a arm-based laptop, or even a pinebook.
For me, and obviously everyone else that has problems with their products i'd just would like to see a little help from the side of pine64.
(10-31-2020, 11:15 AM)Braveheart Wrote: Very disappointed with this company. PayPal has closed the case for not meeting the requirements for "buyer protection". Okay. But Pine has not even responded to me at any time, they take the problems of their users as if it were a joke.
It's been 13 days and they haven't even responded to my ticket.
Sadly it seems like things are not going well for us. Currently i've also waited for more than 10 days.
Currently i only have the hopes, that i'm going to receive an answer to my ticket at some point, the quality of the answers i got weren't bad at all. The time it took to get the answers though was horrible - and i hope that will change, because pine64 does have a lot of potential if this works.
Greetings
Janik
