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Pine64 doesn't respect its return and refund policy
tllim
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#21
10-17-2020, 12:56 AM
(10-16-2020, 03:12 PM)kop316 Wrote: I am adding my story to this. I have two Pinephones and I gave the RockPro64 a chance. I got a board that has memory errors:

https://forum.pine64.org/showthread.php?...5#pid79855

I have not gotten help since filing the issue on 4 Oct. I filed a Paypal dispute over it. The lack of response in working with me when I can verify a hardware problem really sours my interest in ever buying a product from Pine again.

The support team on getting second opinion and decide to proceed with RMA due to you have clearly show the memtester result on your reply. However, since the Paypal dispute appear and the RMA process needs to withdraw. Now pending on the Paypal dispute process :-(
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Messages In This Thread
RE: Pine64 doesn't respect its return and refund policy - by tllim - 10-17-2020, 12:56 AM

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