Pine64 doesn't respect its return and refund policy

[lot378]

Yes, I did open a ticket (second link I mention). There is a return and refund policy, I expect them to respect it and not having to sell the items because they lack of professionalism. Going on eBay or selling it to a person doesn't fix the main issue.

Well, if you want then post the items back to Pine64 so that they receive them within 15 days. Unless they told you the items are ineligible for return? I'll ask again -- what are they items also what condition are they in? And what reason do you want to return them for a refund?