08-31-2020, 05:30 PM
(08-31-2020, 04:23 PM)karlnicholas Wrote: I have two separate orders and I've received no shipping notices yet. I have receipts from both orders; here's to hoping I get notified in the next day or two!
Here's my details:
Order 1:
What product did you order?
PinePhone Community Edition: PostmarketOS With Convergence Package
When did you place your order?
July 29th, 2020
What shipping method did you choose?
"Pinephone shipping" (Non-DHL)
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
Order 2:
What product did you order?
Pinebook Pro (ANSI, US Keyboard)
When did you place your order?
August 20th, 2020
What shipping method did you choose?
Pinebook DHL Shipping
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
For the DHL shipping, I am surprised you have not received a sms/text yet...
Did you give a phone number that receives text messages when you ordered.?
I have heard you can manually start receiving text messages or email alerts by calling the DHL office and talking to a real person there. You will need the information from your receipt.
For your Non-DHL item you may not get a tracking number, or it may not start until it reaches the USPS system. Good Luck with that,