Pinephone Verizon Compatibility

[syrinx]

I just went into the local verizon store a few hours ago to activate my Pinephone. I was told that it was not compatible with verizon after they put in the IMEI. I have seen a few other people on the forum using their Pinephone with verizon. Any idea what is going on?

You may have to escalate it being sure to make clear that it is a verizon approved quectel eg25-g modem capable of VoLTE. Verizon is being squirly about that lately because of the 5g change over. The local sales rep likely won't have any clue about the pinephone. So, don't take that as the final answer. Several people have gotten theirs on the network after escalating it to tech support.

Okay, thanks.