(07-17-2020, 05:56 PM)aancel Wrote: Thanks for all the help !
I managed to make some progress with additional tests. Initially I wanted to unscrew the inside plastic cover to ensure that the camera module was correctly plugged to the board, but I ended up having trouble with one of the screw (the closest to the camera) and being stuck on a hidden screw ... I could however barely see that the module is apparently correctly plugged
In the end, I rebooted to mobian with the back cover of the phone not properly closed (one screw closest to the camera module removed), and to my surprise the camera was working !
After more testing I think that there might be a connection issue with the camera module.
Because of the missing screw, I have a small gap between the inside plastic cover and the part with the screen:
- If I leave the device as is with the small gap, I either have an image with garbage green and magenta pixels or a black image
- If I apply some pressure for the inside plastic cover to be in contact with the part with the screen, I get a clear image of the back camera
But what seems strange is that sometimes the reverse behavior happens:
- With the gap, I get a clear image
- With the contact, I get either no image of an image with garbage pixels
Does anyone has an idea from where this kind of issue from ?
Should I request assistance directly from Pine64 ? (As this does not seem to be a software issue in the end)
I have exactly the same issue and I have a BH version. It looks like an hardware problem. If I try to start the app I hear just the clicks and everything remain black. If I press with two fingers the part of the phone where the camera is located the black image become green or shows green lines. I don't want to unmount the phone camera since it was supposed to be hardware ok and identical to the final version, but it is not and quite buggy. At this point I will write to Pine64 as well and ask about this problem.
NOTE: after pressing hard with two fingers on the camera (without umounting the phone) the camera started to work. I am pretty disappointed about this. Not a good impression about the quality of this component.
(07-17-2020, 05:56 PM)aancel Wrote: Thanks for all the help !
I managed to make some progress with additional tests. Initially I wanted to unscrew the inside plastic cover to ensure that the camera module was correctly plugged to the board, but I ended up having trouble with one of the screw (the closest to the camera) and being stuck on a hidden screw ... I could however barely see that the module is apparently correctly plugged
In the end, I rebooted to mobian with the back cover of the phone not properly closed (one screw closest to the camera module removed), and to my surprise the camera was working !
After more testing I think that there might be a connection issue with the camera module.
Because of the missing screw, I have a small gap between the inside plastic cover and the part with the screen:
- If I leave the device as is with the small gap, I either have an image with garbage green and magenta pixels or a black image
- If I apply some pressure for the inside plastic cover to be in contact with the part with the screen, I get a clear image of the back camera
But what seems strange is that sometimes the reverse behavior happens:
- With the gap, I get a clear image
- With the contact, I get either no image of an image with garbage pixels
Does anyone has an idea from where this kind of issue from ?
Should I request assistance directly from Pine64 ? (As this does not seem to be a software issue in the end)
Could you post a picture of the module?