Want to buy pinephone

[wibble]

Pine64 a total sham and disservice to linux. This product uses unethical and a undesirable foreign company, has no supports and ultimately HURTS linux.

Would you care to elaborate on the above statements

This is a bit of an extreme reaction, but the background is that a subset of customers with problems with their device or order have had great difficulty getting a response from Pine64 through one or other of the advertised contact channels, and in some cases have allegedly had their order unexpectedly cancelled without explanation. At the other end of the scale some customers report they have had no problem getting in contact, and have been sent replacement parts without charge. The most consistent part from what I've seen is that contact by email is unreliable while raising a ticket usually gets a response.