support.pine64.org is down
#8
(04-11-2020, 12:25 PM)Luke Wrote: While this is getting sorted out, please email support@pine64.org

I can't even email support anymore - mx.zoho.com is rejecting mail "due to antispam policy" for any email address @pine64.org that I attempt to email.

I was able to email back and forth with support@pine64.org previously from the same email address, mail server, and IP address I am currently using, so it looks like a change on your end broke mail delivery for some percentage of your customers. For reference, the email is coming from domain reclaim.technology

(04-13-2020, 09:27 AM)sundog Wrote:
(04-11-2020, 12:25 PM)Luke Wrote: While this is getting sorted out, please email support@pine64.org

I can't even email support anymore - mx.zoho.com is rejecting mail "due to antispam policy" for any email address @pine64.org that I attempt to email.

I was able to email back and forth with support@pine64.org previously from the same email address, mail server, and IP address I am currently using, so it looks like a change on your end broke mail delivery for some percentage of your customers. For reference, the email is coming from domain reclaim.technology

Emailing support@pine64.org from a different email address results in an auto-response directing me to use the ticketing system at support.pine64.org:


Dear Backer/Maker,

In order to serve you better, we have implemented the support ticket system.  Please kindly file a support ticket at https://support.pine64.org with full detail of the issues you are facing. Our support team will response your ticket within 48 hours.

Thanks.

Regards,
PINE64 Support Team
A64, SOPINE, Rock64, RockPro64, Pinebook1080p, Pinebook Pro, Pinephone, Pinewatch dev kit, Pinetab, Pinecil, Pinenut, Quartz64, Pinephone Pro, and PineNote (so far)


Messages In This Thread
support.pine64.org is down - by marty1885 - 04-10-2020, 09:23 PM
RE: support.pine64.org is down - by 8453sixtyfour - 04-11-2020, 02:57 AM
RE: support.pine64.org is down - by Luke - 04-11-2020, 09:32 AM
RE: support.pine64.org is down - by Luke - 04-11-2020, 12:25 PM
RE: support.pine64.org is down - by marty1885 - 04-13-2020, 01:11 AM
RE: support.pine64.org is down - by Luke - 04-13-2020, 05:13 AM
RE: support.pine64.org is down - by marty1885 - 04-13-2020, 09:15 AM
RE: support.pine64.org is down - by sundog - 04-13-2020, 09:27 AM
RE: support.pine64.org is down - by Luke - 04-13-2020, 12:22 PM
RE: support.pine64.org is down - by sundog - 04-13-2020, 12:34 PM
RE: support.pine64.org is down - by Luke - 04-14-2020, 09:18 AM

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