04-01-2020, 02:14 PM
(03-30-2020, 03:40 AM)CLC Wrote: Good morning all,
I received my PBP 3 days ago. The first 2 days with no issues, but on the 3rd day the screen back-light went out, I could see the log in screen was there and badly flickering, but could input user name and password. Unfortunately could not use any thing as it was not visible. This was happening regardless the battery condition and even when plug to the charger.
Shutting off and on several times got the PBP back to normal with some flickering on the back-light occasionally, I am writing now on my PBP.
It looks to me as a bad contact or connection at some point, as it is random.
I would appreciate if the Pine people can guide me where to check possible bad connections, as I am in Spain and it would be expensive and very difficult to send any part to be serviced in the actual emergency situation.
I have been using Ubuntu for many years now and consider myself a user with good knowledge but not a developer.
Also being an engineer I know the basics of hardware and have put together many computers over the years.(I do have measuring instruments including oscilloscope)
I hope I can solve this issue locally, with some guidance.
Thanks and regards,
if your issue still happening, please file support ticket at http://support.pine64.org. Once identify with hardware having issue, they can file RMA and send the particular hardware so that you can exchange yourselves.