Pinephone not charging and not powering up
#1
Hello,

My problem is similar to thread https://forum.pine64.org/showthread.php?tid=8993 but I create this thread to add details specific to my case:

I was able to power up the phone when it arrived and I tested Ubuntu touch and postmarketOS which both are looking promising.
The battery indicator was showing around 20% I think.
I used a raspberry pi to connect to the UART using the headphone jack and I was able to communicate with postmarketOS.
While doing this the phone was plugged in (2A charger)  to let it charge but it did not seem to charge (I do not remember seeing a red light or a charging indicators in the OSes). I though maybe this as a OS bug and maybe it was actually charging.
Then I switched the phone off by typing "sudo poweroff" in the serial terminal, and let off to  charge for a while (still no red light though).

A few hours later the phone does not power up and does not seem to charge (led not turning on).
I also tried to power up without the battery but that does not work either. I know a 3A charger is advised but someone in the chat said 1A is sufficient to boot without the battery, so my 2A charger should work  ?


I will not be able to get a multimeter until a few days, but then I will look at the battery voltage and the power drawn from the usb cable. In the meantime any idea is welcome Smile

Could it be a PMIC problem similar to what can happen on the pinebook when the battery is totally drained ? (https://forum.pine64.org/showthread.php?tid=4632)


Messages In This Thread
Pinephone not charging and not powering up - by gab - 02-06-2020, 06:46 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Why projects like PinePhone matter – feedback and encouragement Gary2003 13 10,080 09-16-2025, 01:13 PM
Last Post: Gary2003
  Can use PlayStation on Pinephone? willharper 7 8,177 09-13-2025, 12:30 AM
Last Post: ChaiLetters
  Pinephone Pro Neural Processing Unit biketool 1 3,929 09-01-2025, 02:05 AM
Last Post: biketool
  Want to buy second hand PinePhone 3G version rudi.timmermans 2 3,406 08-31-2025, 07:18 AM
Last Post: Fish
  Pinephone Pro not in store? bubulux20c 1 1,778 08-08-2025, 02:12 AM
Last Post: P. Siera
  PinePhone Pro EU no warranty P. Siera 0 1,472 07-21-2025, 12:08 AM
Last Post: P. Siera
  US Mobile, via T-Mobile, won't support Pinephone Pro - SOLVED, SIMPLY jovval 14 14,822 07-18-2025, 04:24 PM
Last Post: dchang0
  Pinephone visibly losing power while plugged in Hiraghm 2 2,495 05-23-2025, 12:30 PM
Last Post: Kevin Kofler
  contact sales pinephone janjansen1312 2 2,775 03-17-2025, 07:29 PM
Last Post: tllim
  PinePhone Pro P. Siera 4 4,341 03-14-2025, 07:00 PM
Last Post: Kevin Kofler

Forum Jump:


Users browsing this thread: 1 Guest(s)