PinePhone - no shipment email - ordered Jan 7 - anyone else?
#12
(01-26-2020, 05:51 AM)Veraendert Wrote: a) German batch has been delayed. So if you're from Germany you'll have to wait.
b) It has been stated more than once that while Asendia doesn't rip you off like DHL, updates on shipments are not that quick.


a) Nope, like I said, I am not in Germany nor do I live anywhere near Germany.

b) It's not the Ascendia email that I'm lacking, it's the Pine email saying that my product has shipped. I know that once you get that shipping email then you potentially have a 2 week period of no updates.

(01-26-2020, 01:47 AM)pajux Wrote: At least you guys from November are getting emails.. I haven't received any. Hoping that's just Asendia being slow/on holiday...

I've seen a shipment email - it's from Pine themselves rather than Asendia, appreciate others are getting no updates from Asendia, but we haven't even got the Pine email to say it's been given to Asendia.

We haven't got anything from Pine other than the original order email from the day we ordered it.

I was expecting the shipment email from Pine, then a 2 week delay of no info, then for it to arrive. Most folk out there seem to have gotten the Pine email (I've seen a couple), then have reported no updates, we're lacking even that first email.

I fear they just ran out of units in this batch to fulfill the sales. Which would be strange as they seemed to know the number they had. Perhaps some were found to be faulty and so not all the orders could be fulfilled?


Messages In This Thread
RE: PinePhone - no shipment email - ordered Jan 7 - anyone else? - by ozzeruk - 01-26-2020, 06:49 AM

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