Brave Heart 'welcome letter' draft - feedback welcome
#1
Hi everyone,

I drafted a Brave Heart welcome letter and would appreciate your feedback. Is something missing? should something be phrased differently? Let me know.

[edit] I redrafted the letter based on your suggestions. Tried to squeeze as much as I could in the little space a page permits. Feedback please - don't have much time to get this to TL.

Quote:Dear Piner,

Congratulations on receiving your Brave Heart edition PinePhone! 

You are one of the very first to have a PinePhone and we hope you’ll help us and our partner projects by testing, contributing to, and documenting the development progress. Thank you!

Brave Heart phones come preloaded with a factory test software and nothing else, so you’ll have to seek out the OSs you’re interested in on your own. Most mobile distributions OS images are linked on the PinePhone subsection of the PINE64 Wiki (wiki.pine64.org). 

The PinePhone Wiki subsection also contains schematics, instructions, hardware configuration details and other useful information about your device. You can edit and contribute to the Wiki by logging in using your forum credentials. We encourage you to do so.  

Since this is fundamentally a community project, we strongly suggest you join the #pinephone chat, accessible via Telegram, Discord, IRC and Matrix (NB. all chat protocols are bridged). You can find links to the chat on PINE64 Wiki and under the Forums and Chats tab our main site (pine64.org). Your input is valuable regardless of if you’re a tester, developer or just an enthusiastic end-user, so it is important that you join the conversation.

Most partner projects - a list of which can be found under Partner Project tab on our site - also have discussion threads or chats dedicated to the PinePhone. So if you’re interested in one particular OS, and wish to contribute to it, then make sure to check out the forums and/or chats of the project in question.  

Brave Heart is meant for early-adopters - developers and enthusiasts - so we expect and even encourage you to experiment with the software and hardware by pushing the envelope. That said, please keep in mind that the device is under standard warranty, so braking components during disassembly or tampering with eFUSEs is a subject to voiding of your warranty. We trust this is common sense. 

Now, have fun with your PinePhone!  

PINE64 Community Team
Redraft:
Quote:Dear Piner,

Congratulations on receiving your Brave Heart edition PinePhone! 

You are one of the very first to have a PinePhone and we hope you’ll help us and our partner projects by testing, contributing to, and documenting the development progress. Keep in mind that all OSs are presently in a pre-release (Alpha) state and vary in functionality, even from one pre-release to another.   

Your input is valuable so it is important that you report problems you encounter and join the conversation on whatever platform suits you best. When you report problems make sure to also include relevant logs and/or UART outputs. 

You can report non-OS specific (kernel) issues you encounter on: https://gitlab.com/pine64-org. OS specific problems should be reported on the PINE64 Wiki (wiki.pine64.org/PinePhone#Software Support) as well as directly to developers in the pinephone chats (Forums and Chats tab on https://pine64.org), on PINE64 forums (forum.pine64.org) or on the relevant partner-project forums (see Partner Projects tab on https://pine64.org). 

Brave Heart phones come preloaded with a factory test software and nothing else, so you’ll have to seek out the OSs you’re interested in on your own. Most mobile distributions OS images are linked on the PinePhone subsection of the PINE64 Wiki. OS builds absent from Wiki may require you seek them out by talking to developers directly.

The PinePhone Wiki subsection also contains schematics, instructions, hardware configuration details and other useful information about your device. You can edit and contribute to the Wiki by logging in using your forum credentials. We encourage you to do so.  

Brave Heart is meant for early-adopters - developers and enthusiasts - so we expect and even encourage you to experiment with the software and hardware by pushing the envelope. That said, please keep in mind that the device is under standard warranty, so braking components during disassembly or tampering with eFUSEs is a subject to voiding of your warranty. We trust this is common sense. 

Now, have fun with your PinePhone!  

PINE64 Community Team
You can find me on IRC, Discord and Twitter




Messages In This Thread
Brave Heart 'welcome letter' draft - feedback welcome - by Luke - 12-19-2019, 04:35 AM
Coordination with Projects - by wood - 12-19-2019, 01:22 PM

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