External hard drive problem
#9
Are you connecting the drive via USB3?

Try connecting it to the USB2 ports and see what results you get. I've found the USB3 implementation on Linux/OVM to be very temperamental. The only thing I have found to work without an issue is my ORICO drive enclosure.

I just tried a Seagate Expansion Desktop Drive (2TB version). This is not recognise at boot, but if I flip the power off and on again to the drive, it is then recognised, can be mounted and works without issue, I do get one error thrown to the logs as follows....
Code:
[   48.758215] usb 5-1: new SuperSpeed USB device number 2 using xhci-hcd
[   48.770282] usb 5-1: New USB device found, idVendor=0bc2, idProduct=3321
[   48.770311] usb 5-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[   48.770332] usb 5-1: Product: Expansion Desk
[   48.770352] usb 5-1: Manufacturer: Seagate
[   48.770371] usb 5-1: SerialNumber: NA4KN4P8
[   48.879816] usbcore: registered new interface driver usb-storage
[   48.901411] scsi host0: uas
[   48.901830] usbcore: registered new interface driver uas
[   48.905890] scsi 0:0:0:0: Direct-Access     Seagate  Expansion Desk   0604 PQ: 0 ANSI: 6
[   48.907634] sd 0:0:0:0: [sda] Spinning up disk...
[   49.908061] .......ready
[   55.914183] sd 0:0:0:0: [sda] 488378645 4096-byte logical blocks: (2.00 TB/1.82 TiB)
[   55.914209] sd 0:0:0:0: [sda] 16384-byte physical blocks
[   55.932960] sd 0:0:0:0: [sda] Write Protect is off
[   55.932997] sd 0:0:0:0: [sda] Mode Sense: 4f 00 00 00
[   55.933465] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[   55.933658] xhci-hcd xhci-hcd.8.auto: ERROR Transfer event for disabled endpoint or incorrect stream ring
[   55.935075] xhci-hcd xhci-hcd.8.auto: @00000000f3866720 00000000 00000000 1b000000 01038001
[   55.962435]  sda: sda1
[   55.965923] sd 0:0:0:0: [sda] Attached SCSI disk

When I plug it into the USB2 ports, it recognised as boot and is immediately available with no error thrown.

I have another drive enclosure which is recognised but throws lots of "xhci-hcd xhci-hcd.8.auto: ERROR Transfer event for disabled endpoint or incorrect stream ring" errors, but I made this behave by adding a quirks option for the kernel module "options usb-storage quirks=0480:b202:u" I'm no kernel or device driver expert, but this option forces the USB driver to set the device class to "usb-storage" for USB device 0480:b202. I read a post on here suggesting you blacklist the UAS kernel module, but it did not fix the problem with that enclosure.

I'll play around a bit more with the Seagate drive over the following days to see if I can get anywhere with it.
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Messages In This Thread
External hard drive problem - by k8Va - 03-20-2018, 06:53 PM
RE: External hard drive problem - by k8Va - 03-21-2018, 04:04 AM
RE: External hard drive problem - by Luke - 03-21-2018, 05:10 AM
RE: External hard drive problem - by k8Va - 03-21-2018, 11:38 AM
RE: External hard drive problem - by pfeerick - 03-21-2018, 08:43 PM
RE: External hard drive problem - by k8Va - 03-22-2018, 04:44 AM
RE: External hard drive problem - by k8Va - 03-27-2018, 03:39 PM
RE: External hard drive problem - by k8Va - 03-30-2018, 03:50 AM
RE: External hard drive problem - by rontant - 04-18-2018, 08:37 PM
RE: External hard drive problem - by frewind - 03-31-2018, 06:24 AM
RE: External hard drive problem - by xalius - 03-31-2018, 07:19 AM
RE: External hard drive problem - by k8Va - 04-04-2018, 06:56 AM
RE: External hard drive problem - by k8Va - 04-15-2018, 10:57 AM
RE: External hard drive problem - by k8Va - 04-19-2018, 06:36 AM
RE: External hard drive problem - by calinb - 12-08-2020, 03:37 PM
RE: External hard drive problem - by evaaa - 02-22-2021, 03:21 AM
RE: External hard drive problem - by calinb - 03-09-2021, 02:31 PM

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