12-15-2016, 10:33 AM
(12-11-2016, 08:56 AM)geez Wrote: Aaaaand it's quiet again. I've not received a package tracking code - I've asked (through the ticketing system), and no reply. Doesn't seem like anything was sent.
Sorry about your frustration. I have check with support team and most ticket should already responded. Please provide ticket number and I will trace. We plan to use ticket system, this is the best method for us to keep track on history. In pass, too many ad-hoc and cause unnecessary confusion.
... TL