09-26-2016, 12:35 AM
I've got the same issue. I received an order confirmation with status on hold.
I payed with paypal so the money was sent immediatly.
I wrote a mail to sales@pine64, but no answer.
It would only be fair if you'd put a nottification on your website when you have known issues with a payment or delivery service.
So please get in contact with your customers and update on the current status.
In my case, this is the last status I received:
"Your order is on-hold until we confirm payment has been received. Your order details are shown below for your reference:
Order #1498"
regards
I payed with paypal so the money was sent immediatly.
I wrote a mail to sales@pine64, but no answer.
It would only be fair if you'd put a nottification on your website when you have known issues with a payment or delivery service.
So please get in contact with your customers and update on the current status.
In my case, this is the last status I received:
"Your order is on-hold until we confirm payment has been received. Your order details are shown below for your reference:
Order #1498"
regards
