Missing part on shipping

[bonterra]

Some of yous guys are such whiners...   (edited by marcus)

... the z-wave modules came from the vendor without programming.  The shipping is being delayed because the modules are having to be programmed before being shipped... which has 'really' slowed the works down.

Please be patient, and stop with the whining. Whining does not help, and is not becoming. We are talking about investing in a 'startup' not purchasing established products from an established retailer.  Some of you folks just don't have a clue about how this works...  

Any way, it is in hand, and the z-wave stuff is on its way.

Your loyalty with the Pine team is impressive...

I believe it when I see it.

Some of 

Please rephrase your previous message. This is highly inappropriate language for a moderator, and is skating on thin ice at best as far as postings meeting the forum rules.

Having said that, taking what bonterra has said on face value, he/she has a valid reason for being concerned, as the last official word from tllim on this issue appears to be from the 6th of August, which is more than a few days away, considering they were supposed to be dispatching then, as they had arrived! Communications has been a weak point of this project, and I'm surprised that someone wasn't tasked to do regular weekly or even fortnightly updates (even if someone needed to be employed part-time for this) - even if the update is simply 'no change' - it makes people feel valued and not forgotten. Otherwise, expect complaints, and a lot of them! 

Logistics is a nightmare at the best of times, and considering this project was so heavily backed beyond their original target (55 times more than what they after), I can't fault them on that front! Only niggle would be the online store - there was a lot of confusion as to when stuff would ship. I would have made it a lot clearer that orders would NOT ship until kickstarter fulfilment were complete - with a tentative ETA, rather just stating the ETA. For us as backers we know the drill, but people coming in after the kickstarter expecting to buy it outright seemed to be understandably annoyed. However, making grandiose statements like this is also with the benefit of hindsight!

Maybe tllim can provide an update on this?

Thank you!