06-24-2016, 01:28 PM
Just curious if anyone has had any luck contacting the shipping@pine64 email lately. The last time I emailed, I got an auto reply that it would take 7-9 days before they answered me. That was May 25th. And then nothing since then. I finally reached out to TL on the forums here, and he responded pretty quickly to get my stuff sorted. Unfortunately, once I received my shipment, I was still missing a few items. I've tried to reach out to TL again, but I imagine he's very busy trying to sort out everyone asking him to follow up on their orders. I have also sent an email to shipping, but I don't know if that will go anywhere.
What I want to know is, has anyone tried to email shipping (or support or anything) @Pine recently and actually gotten a response? If you got a response, what kind of timing was it? Days? Weeks? Was the response any help at all? Or have you all gotten nowhere, and just post to the forum asking TL to check for you instead? I'm just curious if the @Pine emails even serve a purpose anymore, or if everyone has turned to TL instead. With the amount that TL has been handling, I'd like to think their "back log" of emails will be quickly dwindling, but I still never heard anything from my email a month ago.
What I want to know is, has anyone tried to email shipping (or support or anything) @Pine recently and actually gotten a response? If you got a response, what kind of timing was it? Days? Weeks? Was the response any help at all? Or have you all gotten nowhere, and just post to the forum asking TL to check for you instead? I'm just curious if the @Pine emails even serve a purpose anymore, or if everyone has turned to TL instead. With the amount that TL has been handling, I'd like to think their "back log" of emails will be quickly dwindling, but I still never heard anything from my email a month ago.
Kickstarter backer #5,864 -- SBC Noob -- SE Michigan, USA
