Modem Issues with the Pinephone

[biketool]

When did you get your Pinephone?

A few months ago give or take. I don't know when my friend purchased it.

Pinephone or Pinephone pro?

I said Pinephone, not Pinephone Pro.

fastboot to send the flashing mode command and get firmware to load

Unfortunately Fastboot finds no devices either.

Nothing at all on lsusb?

Nope none at all. There is one slightly different device, but it has no name listed to it.

OK, one trick with the android communication tools is you often HAVE to use root, as in sudo su, and then run commands after becoming proper root, not sudo adb devices etc it has to be real root or at least fastboot wont work and this applies everywhere I have used fastboot and makes little sense to me while still being true.  I am a bit worried about the modem though as it would likely be the older 'good' modem module firmware.