I've tried searching this sub-forum to see if anyone else is having trouble with this, but it doesn't seem like others aren't having issues getting their tracking info...
I got an email on May 27, 2016 saying that my order had shipped; 8 days ago as of time of this writing. The order appears to have shipped via EMS to Canada. Since I got the tracking details, I check every couple days, but neither EMS' own site nor any other tracking websites show any tracking info.
EMS' website shows this error: "No tracking information for the shipment, or overdue tracking."
Other sites show messages to the same effect.
Is this happening for everyone having their package shipped via EMS? Maybe just for those receiving shipments to Canada? Maybe it's just mine?
Figured I'd post here before trying to contact customer service. I know those folks are pretty busy right now.
I got an email on May 27, 2016 saying that my order had shipped; 8 days ago as of time of this writing. The order appears to have shipped via EMS to Canada. Since I got the tracking details, I check every couple days, but neither EMS' own site nor any other tracking websites show any tracking info.
EMS' website shows this error: "No tracking information for the shipment, or overdue tracking."
Other sites show messages to the same effect.
Is this happening for everyone having their package shipped via EMS? Maybe just for those receiving shipments to Canada? Maybe it's just mine?
Figured I'd post here before trying to contact customer service. I know those folks are pretty busy right now.
