How many other users recieved a phone with FAULTY HARDWARE?

[zer0sig]

Maybe there would be a better way to communicate to users that these devices are not guaranteed to be fault-free, but some kind of extended replacement support in case there is bad hardware, found as software matures enough to see it. Naturally, it would take time but I wonder what the actual cost in manpower and inventory would be.

I think folks with PINE64 are doing the best they can, they have very little manpower for customer service, and that is on purpose, to help keep prices down and to promote a nice open community between users, developers, etc. It's a great idea and I still strongly support it. I wonder if returns could somehow be covered for a small fee, at least eventually? Tough to do that worldwide in a timely fashion without hiring representatives in every country who can help sort post issues, inventory and repairs. My understanding is that this is basically already in the works.

So far, I've been pretty lucky on hardware, I think - no real failure issues. My PINE64 A+ 2GB didn't have the reset or power buttons on it, but it still runs just fine. That's all I've really seen so far. Also, the original pinephone and case seemed to fit the red USB-A to C cable well, but not most others. They'd keep falling out. Annoying.