02-24-2022, 02:30 PM
(03-18-2021, 12:08 PM)ChanceNCounter Wrote: The "restocking fee" for faulty hardware is some bullshit that needs to go. I'm not sure it's even legal in California, with respect to a 30 day warranty. They lost one of my favorite FOSS associates all the way back in Braveheart, when it transpired that sending back his DOA unit for replacement would cost him another $50.
There's a limit between what we all accept with the disclaimer and the way some people seem to have been treated. It should not be hard to get an answer from a human, people with broken hardware should not feel like Pine64 is accusing them of something, and they certainly should not receive snide answers.
And what do you think about 30/35 dollars for "additional cost for shipping in remote area" ?
I have done a lot of online shopping and never paid for it.