I know that the May 2nd update on Kickstarter mentioned an email address dedicated to shipping questions, and I believe this email address is ignoring all emails. I would have gladly accepted an automated confirmation response clearly stating that my email had been received as a response, but I didn't even get this. I personally believe that customer service here needs a lot of work since most customers will get extremely agitated when completely ignored for more than a week. As a quick note, I sent the email on May 16th, and I personally would have been happy with a quick confirmation response ( even if it was automated ) that way I know that the team received my email, and would have responded to it when it had a chance.
Anyways, I am one of the many backers who are upset about the fact I got charged for my add-on items on march 10th, 2016. I have waited more than 75 days to create this post, and all I really want is some clear updates. As a quick note Some of the add-on Items I added are as follows...
Anyways, I am one of the many backers who are upset about the fact I got charged for my add-on items on march 10th, 2016. I have waited more than 75 days to create this post, and all I really want is some clear updates. As a quick note Some of the add-on Items I added are as follows...
- 6 additional Pine A64 boards
- 7" LCD touch Screen
- Lithium Battery
- 5 PINE64 ABS Enclosure ( standard)
- PINE64 PlayBox Enclosure
- basic IR Remotes
- RTC backup Batteries ( CR and AAA types)
- USB Keyboard
- Camera Module
- Power Supply
