Shipping Progress

[jtgiroux]

There is evidently a reverse problem with shipping notification emails.  I received notification that my backer items had shipped on 6/28 and then received them the very next day.  Also, I had already received the lithium battery that was part of mine at least two weeks prior to this.  The envelope that the balance of my items (except the PlayBox enclosure which is still yet to ship) had 6/2 written on it, so I am assuming that it actually was mailed 26 days prior to an email being sent telling me that my items had mailed.

Also, one of the plastic board stand-offs of the acrylic enclosure I received was broken off.  Likely I am just going to glue it back on rather than request a replacement...

[cyphergenetics]

Backer #18,496, Status "Ready To Ship" for the last few months - Still nothing up till now.. 

[tllim]

Hi,

Kickstarter backer 28,521 here.
Haven't heard anything from you guys for a long time now. I'm wondering if my parcel has been shipped already or if it's still waiting.
Completed the survey the 29th of February this year. Pledge still says estimated delivery in May, and now it's July.

TL Lim, could you check if my order has been sent, and if it has, give me a tracking number?

I have provided on your post, here is the tracking number: RI902606061CN

[tllim]

Hello,  
Sorry to bother you but can you check on mine also?  Backer #3,285
Thanks,

Your shipment just been deployed, here is the tracking number: RI902607521CN. Please allow few days for shipping status update.

Thank you

Hi tllim,

Today I received a small part of my order,  2 cases and one pine.  
Will all of the other bits be coming in another shipment?

Thanks

I spoke too soon,  the second parcel arrived today with the rest of the components.

Thanks

Glad to know

[tllim]

Hello, my backer number is 5,283, any update on the re-shipment of my item?

Bump!

Noted on the bump, we already currently looking into the fail delivery case and will reship on this week.

[tllim]

I placed an order on June 10th 2016, order #8162629. Please can you tell me when I can expect it to ship?

I have submitted your inquiry to sales team to follow up.

[tllim]

There is evidently a reverse problem with shipping notification emails.  I received notification that my backer items had shipped on 6/28 and then received them the very next day.  Also, I had already received the lithium battery that was part of mine at least two weeks prior to this.  The envelope that the balance of my items (except the PlayBox enclosure which is still yet to ship) had 6/2 written on it, so I am assuming that it actually was mailed 26 days prior to an email being sent telling me that my items had mailed.

Also, one of the plastic board stand-offs of the acrylic enclosure I received was broken off.  Likely I am just going to glue it back on rather than request a replacement...

Please PM me on the following info and I will ask shipping facility to reship a new acrylic case to you.

KS order number;
Name:
Address;
City:
State/Province:
Zip code:
Country:
Phone (for shipping purpose):

[tllim]

Backer #18,496, Status "Ready To Ship" for the last few months - Still nothing up till now.. 

Your shipment already sent out last Friday, here is the tracking number: RI902610931CN

[wesk]

Hello,  
Sorry to bother you but can you check on mine also?  Backer #3,285
Thanks,

Your shipment just been deployed, here is the tracking number: RI902607521CN. Please allow few days for shipping status update.

Thank you

Hi tllim,

Today I received a small part of my order,  2 cases and one pine.  
Will all of the other bits be coming in another shipment?

Thanks

Hi ligourney,

Which cases did you receive? I was told that they wouldn't be shipped until the end of July.

Thanks.

[aai]

Hi,

Code:

ORDER #8162125
Placed on May 30, 2016 10:29
ORDER #8162126
Placed on May 30, 2016 10:37

Payment Status: Paid (more than a month ago)
Fulfillment Status: Unfulfilled (something needed from my side?)

Emailed twice without any response. Very polite. Like it a lot.