Received a bad LCD, can't get support.

[bryanlyon]

So, I received a bad LCD.  The cable on the back of the LCD arrived with a small tear in it.  I've tried over and over to get support from pine64 staff with about a half dozen emails, and support tickets but haven't gotten any help.  Does anyone know if I can easily replace the cable myself?  I really want to use my LCD and am fairly sure I'll never get support from pine64 to get it fixed.

Thanks!

[HayseedGeek]

Does anyone know if I can easily replace the cable myself? 

If you had the equipment and skillset to do this, you wouldn't be asking- so absolutely not. And good luck finding any computer or cellphone repair shop that will even consider taking the job, believe me, I tried everyone in town when I tore the cable on my original LCD screen trying to get it set up.

[dkryder]

has anyone taken the aluminum panel on the back of the lcd off? i'm thinking there might be a connector underneath that would give a point to replace the cable?

[Luke]

I presume you have already emailed support ? You can also drop tllim a PM - support can be slow to repsond