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Received a bad LCD, can't get support. - Printable Version

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Received a bad LCD, can't get support. - bryanlyon - 09-26-2016

So, I received a bad LCD.  The cable on the back of the LCD arrived with a small tear in it.  I've tried over and over to get support from pine64 staff with about a half dozen emails, and support tickets but haven't gotten any help.  Does anyone know if I can easily replace the cable myself?  I really want to use my LCD and am fairly sure I'll never get support from pine64 to get it fixed.

Thanks!


RE: Received a bad LCD, can't get support. - HayseedGeek - 09-26-2016

(09-26-2016, 12:28 PM)bryanlyon Wrote: Does anyone know if I can easily replace the cable myself? 

If you had the equipment and skillset to do this, you wouldn't be asking- so absolutely not. And good luck finding any computer or cellphone repair shop that will even consider taking the job, believe me, I tried everyone in town when I tore the cable on my original LCD screen trying to get it set up.


RE: Received a bad LCD, can't get support. - dkryder - 09-26-2016

has anyone taken the aluminum panel on the back of the lcd off? i'm thinking there might be a connector underneath that would give a point to replace the cable?


RE: Received a bad LCD, can't get support. - Luke - 09-27-2016

I presume you have already emailed support ? You can also drop tllim a PM - support can be slow to repsond