PinePhone sound issues

[Chief]

Just posting that there are still Pinephone Convergence sound issues occurring. Sometimes when making a call the call connects and I can hear the other person but they can not hear me. I have to hang up or they do and then I play with sound settings trying to figure it out. The calls system (Gnome) is erratic, unstable. At one point after this problem I noted that in sound settings there were no data in the fields. This indicates to me a complete crash of sound application. 

I would like to suggest that Calls and Chatty be their own operating system. A dedicated call/text system similar to that of Android type system. I now see that sharing the sound system with the operating system regardless of system is not a great idea. Is it possible to have a dual o.s. ? In my case Arch Linux but separate to Arch a dedicated side by side call / text system that Arch has nothing to do with?

[orbital]

Does that problem also happen with Manjaro or Mobian?

[Chief]

Does that problem also happen with Manjaro or Mobian?

Yes it does. It happens the least in Arch. Whether Manjaro phosh or plasma it occurs. It is an intermittent problem regardless of OS. There are times where a reboot is required and then the problem clears up or resets. In my opinion this is to be expected as the sound system is complicated in that other areas share that application. I have never noticed this in an Android application since the device is dedicated to phone operations whereas the Linux device favours a laptop type environment hence it works well in that area. It will take time to resolve these things.

[mikehenson]

I have seen sound issues with calls a lot. I have learned to always check the audio level when I get or make a call.

During a call, press the volume up button.

1) I have seen the output volume at zero. (volume up fixes this one)

2) I have seen the audio device set to "dummy output" (restarting the phone fixes this one)

Device: PinePhone 32G (Not Pro)
OS: Rolling Arch with Phosh

[Chief]

I have seen sound issues with calls a lot. I have learned to always check the audio level when I get or make a call.

During a call, press the volume up button.

1) I have seen the output volume at zero. (volume up fixes this one)

2) I have seen the audio device set to "dummy output" (restarting the phone fixes this one)

Device: PinePhone 32G (Not Pro)
OS: Rolling Arch with Phosh

The pro also has the same issue.
What I have noticed similar to your description is that after a successful call when I check sound settings the 'mic' indicator is frozen. No input sound. To fix that just hit the lock screen in the banner and then log in again. A reboot may not be required. I have also got the 'dummy output' which indicates to me a type of crash. The one that I received the other day was a complete blank sounds settings screen The structure was there but all fields were all blank.   Not even dummy output was present.
Pinephone 32GB
Arch Linux Phosh.