|
Pine64 DOA - and they don't care
|
09-03-2016, 10:28 AM
My Pine64 arrived in May. It was DOA and I emailed support on 16 June, 27 July, 10 August and 16 August. No reply to any of my emails (and we're now in September). I was about to bin the thing when the ABS enclosure and z-wave module arrived. Plugged it all together and the z-wave module doesn't even fit in the case. I've now binned the lot. Worst Kickstarter I've ever backed.
09-06-2016, 03:42 PM
(09-03-2016, 10:28 AM)mldavies Wrote: My Pine64 arrived in May. It was DOA and I emailed support on 16 June, 27 July, 10 August and 16 August. No reply to any of my emails (and we're now in September). I was about to bin the thing when the ABS enclosure and z-wave module arrived. Plugged it all together and the z-wave module doesn't even fit in the case. I've now binned the lot. Worst Kickstarter I've ever backed. Please email to support@pine64.org, I have ask them to watch out on your email. ... TL Lim
09-13-2016, 02:54 PM
(09-06-2016, 03:42 PM)tllim Wrote:(09-03-2016, 10:28 AM)mldavies Wrote: My Pine64 arrived in May. It was DOA and I emailed support on 16 June, 27 July, 10 August and 16 August. No reply to any of my emails (and we're now in September). I was about to bin the thing when the ABS enclosure and z-wave module arrived. Plugged it all together and the z-wave module doesn't even fit in the case. I've now binned the lot. Worst Kickstarter I've ever backed. I sent emails via kickstarter and direct to Pine64 about the cases not fitting boards with either the Zwave or the Expansion board and have not heard a peep back. I am having similar issues with UDOO and UP. Seems like once these guys get their kickstarter money, they don't give a crap. As for this issue, even without the extra boards, the case design is bad. There is no way to access the SD card when the board is screwed down.
10-13-2016, 03:53 AM
(09-06-2016, 03:42 PM)tllim Wrote:(09-03-2016, 10:28 AM)mldavies Wrote: My Pine64 arrived in May. It was DOA and I emailed support on 16 June, 27 July, 10 August and 16 August. No reply to any of my emails (and we're now in September). I was about to bin the thing when the ABS enclosure and z-wave module arrived. Plugged it all together and the z-wave module doesn't even fit in the case. I've now binned the lot. Worst Kickstarter I've ever backed. I emailed support - they told me to go to the forum.
10-13-2016, 03:57 AM
(10-13-2016, 03:53 AM)mldavies Wrote:Strange, please file a support ticket at http://support.pine64.org(09-06-2016, 03:42 PM)tllim Wrote:(09-03-2016, 10:28 AM)mldavies Wrote: My Pine64 arrived in May. It was DOA and I emailed support on 16 June, 27 July, 10 August and 16 August. No reply to any of my emails (and we're now in September). I was about to bin the thing when the ABS enclosure and z-wave module arrived. Plugged it all together and the z-wave module doesn't even fit in the case. I've now binned the lot. Worst Kickstarter I've ever backed. |
| Possibly Related Threads… | |||||
| Thread | Author | Replies | Views | Last Post | |
| Are the Pine64 Acrylic Open Enclosures Stackable? | abhinava | 5 | 10,909 |
09-17-2020, 06:41 AM Last Post: dabou |
|
| Made a case for the Pine64 with Audio DAC installed | kodachrome | 1 | 4,457 |
11-12-2019, 04:52 AM Last Post: xalius |
|
|
7" LCD wooden framen enclosure for Pine64 *UPDATED WITH | killor | 12 | 22,520 |
10-12-2018, 03:08 PM Last Post: tllim |
| A case with active cooling for 1Gb pine64 | ishwest | 5 | 11,320 |
06-28-2017, 04:05 AM Last Post: ishwest |
|
| Pine64 Layer case | modmypi | 2 | 5,962 |
10-04-2016, 02:45 AM Last Post: modmypi |
|
| Pine64 Playbox case STP conversion | RockE | 14 | 22,449 |
08-26-2016, 08:05 AM Last Post: pspina3rd |
|
|
LEGO Enclosure for PINE64 w/LCD | Yardle | 4 | 7,265 |
08-24-2016, 09:28 AM Last Post: pspina3rd |
| PINE64 Acrylic Open Enclosure | jmc | 9 | 16,127 |
04-10-2016, 06:15 PM Last Post: Coterabeth |
|
| Size of nylon bolts and washers for the Pine64 | g_t_j | 2 | 5,201 |
03-17-2016, 05:10 AM Last Post: g_t_j |
|
