Howdy!
I just got my pinetab2 in the mail today and I can't seem to get it to charge.
It powers on just fine and I've got wifi working and upgraded the OS, but I can't get it to charge.
I'm at 60% and dropping.
I'm using the included cable and I've tried various chargers, but nothing works.
I've tried several that say they run at 5V and 3A, but nothing has worked so far.
Is it DoA?
Has anybody else had this issue?
I searched, but couldn't find anything.
Thanks!
(02-11-2025, 09:30 PM)tmhorne Wrote: Howdy!
I just got my pinetab2 in the mail today and I can't seem to get it to charge.
It powers on just fine and I've got wifi working and upgraded the OS, but I can't get it to charge.
I'm at 60% and dropping.
I'm using the included cable and I've tried various chargers, but nothing works.
I've tried several that say they run at 5V and 3A, but nothing has worked so far.
Is it DoA?
Has anybody else had this issue?
I searched, but couldn't find anything.
Thanks!
what OS did you install or is it still on a test os?
Is the charger plugged into the USBC port furthest from the power/volume buttons?
(02-13-2025, 12:11 PM)tophneal Wrote: Is the charger plugged into the USBC port furthest from the power/volume buttons?
This is porbably it, had to switch USB ports when I opened my Pinetab2 just now, now charging fine.
The pinetab comes with arch which I am not familiar with having used Debian since skipping from RHL in the mid y2ks, but everything works out of the box including wifi.
What does Mobian look like on this device? What does realistic battery life look like?
02-16-2025, 01:09 PM
(This post was last modified: 02-16-2025, 01:19 PM by tmhorne.)
(02-13-2025, 05:53 AM)biketool Wrote: (02-11-2025, 09:30 PM)tmhorne Wrote: Howdy!
I just got my pinetab2 in the mail today and I can't seem to get it to charge.
It powers on just fine and I've got wifi working and upgraded the OS, but I can't get it to charge.
I'm at 60% and dropping.
I'm using the included cable and I've tried various chargers, but nothing works.
I've tried several that say they run at 5V and 3A, but nothing has worked so far.
Is it DoA?
Has anybody else had this issue?
I searched, but couldn't find anything.
Thanks!
what OS did you install or is it still on a test os?
I'm using the pre-installed Dactnix Arch linux.
(02-13-2025, 12:11 PM)tophneal Wrote: Is the charger plugged into the USBC port furthest from the power/volume buttons?
Yes, it is plugged into the one furthest from the power button, labeled "USB/PD".
But it does not charge.
I tried uploading pictures, but it says they're too large.
Here are some links to the images:
Plugged-in, but still discharging:
http://matthorne.info/wp-content/uploads...222411.jpg
The AC adapter - it works with other devices and has the correct amperage and voltage (and wattage if you multiply those together).
http://matthorne.info/wp-content/uploads...248662.jpg
The bottom port - the USB/PD port.
http://matthorne.info/wp-content/uploads...018972.jpg
02-17-2025, 12:36 PM
(This post was last modified: 02-17-2025, 01:53 PM by biketool.)
(02-16-2025, 01:09 PM)tmhorne Wrote: (02-13-2025, 05:53 AM)biketool Wrote: (02-11-2025, 09:30 PM)tmhorne Wrote: Howdy!
I just got my pinetab2 in the mail today and I can't seem to get it to charge.
It powers on just fine and I've got wifi working and upgraded the OS, but I can't get it to charge.
I'm at 60% and dropping.
I'm using the included cable and I've tried various chargers, but nothing works.
I've tried several that say they run at 5V and 3A, but nothing has worked so far.
Is it DoA?
Has anybody else had this issue?
I searched, but couldn't find anything.
Thanks!
what OS did you install or is it still on a test os?
I'm using the pre-installed Dactnix Arch linux.
(02-13-2025, 12:11 PM)tophneal Wrote: Is the charger plugged into the USBC port furthest from the power/volume buttons?
Yes, it is plugged into the one furthest from the power button, labeled "USB/PD".
But it does not charge.
I tried uploading pictures, but it says they're too large.
Here are some links to the images:
Plugged-in, but still discharging:
http://matthorne.info/wp-content/uploads...222411.jpg
The AC adapter - it works with other devices and has the correct amperage and voltage (and wattage if you multiply those together).
http://matthorne.info/wp-content/uploads...248662.jpg
The bottom port - the USB/PD port.
http://matthorne.info/wp-content/uploads...018972.jpg
I am sure you have tried this, but do you have another USB-C cable to try?
(edit) and if you plug it into a Linux machine does it show up on lsusb?
(edit2) Since the keyboard/case interfaces via a USB docking port can you try removing the case?
(02-17-2025, 12:36 PM)biketool Wrote: (02-16-2025, 01:09 PM)tmhorne Wrote: (02-13-2025, 05:53 AM)biketool Wrote: (02-11-2025, 09:30 PM)tmhorne Wrote: Howdy!
I just got my pinetab2 in the mail today and I can't seem to get it to charge.
It powers on just fine and I've got wifi working and upgraded the OS, but I can't get it to charge.
I'm at 60% and dropping.
I'm using the included cable and I've tried various chargers, but nothing works.
I've tried several that say they run at 5V and 3A, but nothing has worked so far.
Is it DoA?
Has anybody else had this issue?
I searched, but couldn't find anything.
Thanks!
what OS did you install or is it still on a test os?
I'm using the pre-installed Dactnix Arch linux.
(02-13-2025, 12:11 PM)tophneal Wrote: Is the charger plugged into the USBC port furthest from the power/volume buttons?
Yes, it is plugged into the one furthest from the power button, labeled "USB/PD".
But it does not charge.
I tried uploading pictures, but it says they're too large.
Here are some links to the images:
Plugged-in, but still discharging:
http://matthorne.info/wp-content/uploads...222411.jpg
The AC adapter - it works with other devices and has the correct amperage and voltage (and wattage if you multiply those together).
http://matthorne.info/wp-content/uploads...248662.jpg
The bottom port - the USB/PD port.
http://matthorne.info/wp-content/uploads...018972.jpg
I am sure you have tried this, but do you have another USB-C cable to try?
(edit) and if you plug it into a Linux machine does it show up on lsusb?
(edit2) Since the keyboard/case interfaces via a USB docking port can you try removing the case?
Yes, I have tried a different cable and also a different adapter. Same result.
Plugging the tablet into another linux machine to see if it shows up on lsusb? No, I have not. I can try that when I get home from work this afternoon.
Another data point: I played with it last night until the battery died. Then I plugged it in and went to bed and it charged up to 20% overnight. If I look at the battery graph, though, it doesn't look like it charged. Maybe it was just hot when it said 0% and shut down? The graph says it went down to 20 and stayed there. There's definitely something wrong.
Keyboard/case:
I plugged it in with a new adapter and cord that I know work elsewhere. Nothing.
I just removed it from the keyboard/case and plugged it in and it started charging and it even made a "brrring" sound.
I removed the cable, put it back in the case, then re-plugged it in and it started charging. While in the case, it did not make the sound.
So I'm at a total loss. There's definitely a short somewhere and I don't think it's the cable.
(Yesterday, 07:30 AM)tmhorne Wrote: (02-17-2025, 12:36 PM)biketool Wrote: (02-16-2025, 01:09 PM)tmhorne Wrote: (02-13-2025, 05:53 AM)biketool Wrote: (02-11-2025, 09:30 PM)tmhorne Wrote: Howdy!
I just got my pinetab2 in the mail today and I can't seem to get it to charge.
It powers on just fine and I've got wifi working and upgraded the OS, but I can't get it to charge.
I'm at 60% and dropping.
I'm using the included cable and I've tried various chargers, but nothing works.
I've tried several that say they run at 5V and 3A, but nothing has worked so far.
Is it DoA?
Has anybody else had this issue?
I searched, but couldn't find anything.
Thanks!
what OS did you install or is it still on a test os?
I'm using the pre-installed Dactnix Arch linux.
(02-13-2025, 12:11 PM)tophneal Wrote: Is the charger plugged into the USBC port furthest from the power/volume buttons?
Yes, it is plugged into the one furthest from the power button, labeled "USB/PD".
But it does not charge.
I tried uploading pictures, but it says they're too large.
Here are some links to the images:
Plugged-in, but still discharging:
http://matthorne.info/wp-content/uploads...222411.jpg
The AC adapter - it works with other devices and has the correct amperage and voltage (and wattage if you multiply those together).
http://matthorne.info/wp-content/uploads...248662.jpg
The bottom port - the USB/PD port.
http://matthorne.info/wp-content/uploads...018972.jpg
I am sure you have tried this, but do you have another USB-C cable to try?
(edit) and if you plug it into a Linux machine does it show up on lsusb?
(edit2) Since the keyboard/case interfaces via a USB docking port can you try removing the case?
Yes, I have tried a different cable and also a different adapter. Same result.
Plugging the tablet into another linux machine to see if it shows up on lsusb? No, I have not. I can try that when I get home from work this afternoon.
Another data point: I played with it last night until the battery died. Then I plugged it in and went to bed and it charged up to 20% overnight. If I look at the battery graph, though, it doesn't look like it charged. Maybe it was just hot when it said 0% and shut down? The graph says it went down to 20 and stayed there. There's definitely something wrong.
Keyboard/case:
I plugged it in with a new adapter and cord that I know work elsewhere. Nothing.
I just removed it from the keyboard/case and plugged it in and it started charging and it even made a "brrring" sound.
I removed the cable, put it back in the case, then re-plugged it in and it started charging. While in the case, it did not make the sound.
So I'm at a total loss. There's definitely a short somewhere and I don't think it's the cable.
the kb case works though? lights up, types, and moves cursor?
I wonder if the other 20% overnight charge is a backup flat battery slow charge mode, have to look at the charge controller data sheet.
(7 hours ago)biketool Wrote: (Yesterday, 07:30 AM)tmhorne Wrote: (02-17-2025, 12:36 PM)biketool Wrote: (02-16-2025, 01:09 PM)tmhorne Wrote: (02-13-2025, 05:53 AM)biketool Wrote: what OS did you install or is it still on a test os?
I'm using the pre-installed Dactnix Arch linux.
(02-13-2025, 12:11 PM)tophneal Wrote: Is the charger plugged into the USBC port furthest from the power/volume buttons?
Yes, it is plugged into the one furthest from the power button, labeled "USB/PD".
But it does not charge.
I tried uploading pictures, but it says they're too large.
Here are some links to the images:
Plugged-in, but still discharging:
http://matthorne.info/wp-content/uploads...222411.jpg
The AC adapter - it works with other devices and has the correct amperage and voltage (and wattage if you multiply those together).
http://matthorne.info/wp-content/uploads...248662.jpg
The bottom port - the USB/PD port.
http://matthorne.info/wp-content/uploads...018972.jpg
I am sure you have tried this, but do you have another USB-C cable to try?
(edit) and if you plug it into a Linux machine does it show up on lsusb?
(edit2) Since the keyboard/case interfaces via a USB docking port can you try removing the case?
Yes, I have tried a different cable and also a different adapter. Same result.
Plugging the tablet into another linux machine to see if it shows up on lsusb? No, I have not. I can try that when I get home from work this afternoon.
Another data point: I played with it last night until the battery died. Then I plugged it in and went to bed and it charged up to 20% overnight. If I look at the battery graph, though, it doesn't look like it charged. Maybe it was just hot when it said 0% and shut down? The graph says it went down to 20 and stayed there. There's definitely something wrong.
Keyboard/case:
I plugged it in with a new adapter and cord that I know work elsewhere. Nothing.
I just removed it from the keyboard/case and plugged it in and it started charging and it even made a "brrring" sound.
I removed the cable, put it back in the case, then re-plugged it in and it started charging. While in the case, it did not make the sound.
So I'm at a total loss. There's definitely a short somewhere and I don't think it's the cable.
the kb case works though? lights up, types, and moves cursor?
I wonder if the other 20% overnight charge is a backup flat battery slow charge mode, have to look at the charge controller data sheet.
Yeah, the keyboard and mouse work when I have it positioned correctly.
I have to make sure it's pushed back all the way and it works.
After I followed your advice and removed it from the keyboard case yesterday, it charged fully in just under 4 hours.
I'll run it down a bit and try to charge it again tonight.
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