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  PSA: Warning about Pinetab Quality
Posted by: ImaPagan - 11-26-2020, 04:31 PM - Forum: General Discussion on PineTab - Replies (8)

@tllim @Luke 

I am posting this thread to current owners of the Early Adopter Pinetab and potential future purchases about my experience with the quality of my Early Adopter Pinetab.

Background: I purchased my Pinetab with keyboard case directly from Pine64 in June, 2020 and it was delivered in September, 2020. Up until today, it worked well with no issues at all and was used around the house. There wasn't a lot of wear and tear (none really) and charging was performed appropriately with an appropriate charger.

Current Issue: After using the Pinetab last night, I powered it off and put it up on a dresser, as I normally do. When I woke up this morning, I went to power it up and noticed  the display was cracked. My first thought was 'it didn't fall on the floor and nothing dropped on it, so how did it crack?'. Once I picked it up, I knew something was wrong with the tablet-the plastic casing had popped apart on several edges. I could also feel an extra thickness to the tablet-slight but noticeable.

Cause: I have never opened up the Pinetab, nor am I going to now, but my best guess would be a battery expansion of some sort that was severe enough to crack the display.

Why the PSA: Pinetab owners and potential purchases should know of this issue. Current Pinetab owners that have a similar issue are encouraged to report the issue to Pine64.

Hopeful Resolution: As of now, I have a useless piece of electronics. The innards may have some value, as might the keyboard, but to repair the Pinetab would probably be more than the original cost. Even though the cost of the tablet is relatively low, I think it is entirely reasonable to expect that the Pinetab would remain in a working condition for more than 2 months. So my hopeful resolution:
1. Pine64 asks to have the unit shipped back to Pine64 (at Pine64's cost) to determine the cause of the issue of casing swelling and display cracking. This would help Pine64 determine if there are supply chain issues in terms of quality.
2. Pine64 refunds my purchase price. Even though I know there is a 30 day guarantee, I think that a reasonable customer should expect a Pine64 product to work more than 2 months.
3. If there is a known issue or one is found upon inspection of my unit that Pine64 notify purchasers of the issue and the corrective actions that will be taken to correct it.

It may be that my unit is a one-off situation in quality, but that would be for Pine64 to determine based on the examination of my unit and also using their collective knowledge about other defective units.


  How to disable vibration feedback on the touch keyboard?
Posted by: punchy88 - 11-26-2020, 02:15 PM - Forum: Manjaro on PinePhone - No Replies

Tapping the 'globe' icon on the touch keyboard displays 'Keyboard Settings'. When tapping 'Keyboard Settings', I observe no change.

Am I doing something wrong? Is there a command to disable vibration feedback on the touch keyboard?

Happy Holiday  Smile

-punchy


  Braveheart PinePhone Mainboard Upgrade
Posted by: bridadan - 11-26-2020, 11:10 AM - Forum: General Discussion on PinePhone - Replies (1)

https://www.youtube.com/watch?v=J3AJEF7akkw

I made a video showing how to upgrade the mainboard of the PinePhone. It's similar to Martijn Braam's video but it goes into a bit more detail, like transferring the cameras and the proximity sensor housing. Hope it helps some folks!


  chromium 87: wayland-native
Posted by: maxjrh - 11-26-2020, 11:08 AM - Forum: Linux on Pinebook Pro - No Replies

chromium 87 can now run wayland-native if you run it by

Code:
chromium --enable-features=UseOzonePlatform --ozone-platform=wayland

I found that webgl aquarium has about twice the performance.


(firefox also supports wayland if you set MOZ_ENABLE_WAYLAND=1)


  PBP Not Charging
Posted by: wolf - 11-26-2020, 07:31 AM - Forum: Pinebook Pro Hardware and Accessories - Replies (5)

Since getting my pbp a few months ago it has occasionally failed to start up due to an unexpected empty battery. This has been regardless of the level of charge on the last shutdown and often even occurred while plugged in for topping up. So far, the remedy has been to let it continued charging for a day or so.
Happened again a few days ago but now it won't charge at all and can't even be started, despite being plugged in and charging that whole time. Pressing the start button (whether it's plugged in or not) lights up the amber LED, sometimes goes to green, as normal... but then turns off. It once got to the login screen, showed the battery at 0%, and died.
Up till now the battery, once charged, has had decent life, so it's probably not a bad battery. Although I don't think I've ever seen it at more than 60-70% regardless of the time it's been on the charger.

Any thoughts?


  Manjaro system update failed, bricked PinePhone
Posted by: jalanga - 11-26-2020, 06:32 AM - Forum: General Discussion on PinePhone - Replies (1)

Hi,

I received my PinePhone today with manjaro preinstalled.
I wanted to update the os, the system update was stuck for ~1hour in searching update.
So i opened the terminal and run

Code:
sudo pacman -Syuu

The update got stuck at an error about perl and default local. I couldn't do nothing, the phone did not respond so after 1 hour I removed the battery.

Now, when I start it the red led lights is showing up, but on the screen... nothing.
I bought an SDXC ScanDisk extreme 64GB, put ubuntu touch on it..and nothing. No red led light, nothing on screen.
I used the Pine64 installer to create the bootable SD card.
The image I downloaded from here: https://ci.ubports.com/job/rootfs/job/rootfs-pinephone/ .

What should I try to make it work? 

Thank you.


  Coaxial cable damaged
Posted by: p1trson - 11-26-2020, 03:22 AM - Forum: PinePhone Hardware - Replies (3)

Hello all,

unfortunately I have managed to damage the coaxial cable: https://pine64.com/product/pinephone-coa...46c16e2e66 while swapping the mainboard. It was quite unfortunate, it seems it wasn't properly at its place and while screwing the screws back, one of it nearly cut it to half completely.


I did test everything after the mainboard swap and the only think which is not working now is the mobile(carrier) signal (it's either very poor or not at all), can that be caused by damaged coaxial cable? What is this coaxial cable used for? From the description in the store it's not quite clear to me.

I would have to test but I think the WiFi signal strength dropped as well (but works at least) can it be related as well?

I will order it from the pinestore, but I'm quite dissapointed that I will have to wait (probably long) now.

Does anybody have spare coaxial cable in EU? if yes PM me if it can be sent to me (I'd pay the price in the store and the post costs).

Or can I try to solder it, would that be safe or not woth it?

cheers


  Few questions about flashing to a MicroSD card on the Pinebook Pro
Posted by: SanjevR - 11-25-2020, 05:15 PM - Forum: General Discussion on Pinebook - Replies (6)

Hey all so I purchased another Pinephone and I want to flash an OS to my microSD card. Previously to flash I used my Mac Laptop and it required an acessory with a USB cable to connect the microsd to the laptop. Now I don't want to use a mac but rather i'd like to use my Pinebook Pro since I am trying to make this my main computer. It does seem that the pinebook Pro has a slot for sd cards but it doesn't appear to have anything for MicroSD cards. Another questions I have is it seems that I can't find Balena Etcher in the pacmac-manager. How do I download it?


Photo Screen replacement question - moving components
Posted by: Zebulon Walton - 11-25-2020, 04:03 PM - Forum: PinePhone Hardware - Replies (1)

I received the replacement screen for my Pinephone, and following the instructions and video for replacing the motherboard I'm most of the way there. Getting the midframe off was a real challenge but I managed to do so without breaking anything as far as I could tell. The big black adhesive patch over the ribbon cables came off pretty easily after being heated with a hairdryer.

How do I move the components highlighted below to new screen? Are they glued in place?

[Image: pinephone-screen-replacement.jpg]


  Pinecil
Posted by: Erincka - 11-25-2020, 03:10 PM - Forum: Getting Started - Replies (1)

Hello,

I have the TS100, is it possible to use your tips on the TS100 or is it not recommended?

To use your pinecil with a PD / QC charger, do you need a special PD / QC cable or it has nothing to do with it, and all cables are compatible?

For PD technology, I see that there are several versions, but 20V / 5A is PD 3.0?

Thank you