Still waiting for my phone, no reply from Pine

[daniel]

Hi,
I had ordered my Phone in the brave heart edition long, long time ago. It got shipped to Germany for whatever reason and got stuck there. Nothing moved for more than a month. Then suddenly the tracking of the shipment said, that there is no known shipment with the given tracking number. I tried to get in touch with Pine by mail countless times, but absolutely no reply. Anybody any idea? I can't claim back the money, because this is only possible for 30 days after the payment

Too bad you are not getting an answer from Pine.

Are you using the right email? From the website I understand you should use: For sales/wholesale related questions

sales@pine64.org

Try all the possible emails you can find in the website. May be they are overwhelmed with the shipping of the second edition.
See if anyone from Pine responds here...

At last resort, can you contact the credit card company or PayPal. They might have more power to contact them.  I hope some from Pine will answer and fix the situation.

Good luck!