PinePhone Beta 3GB modem not working
#1
the modem shows up in the gui (Arch Linux arm and Plasma Mobile with gdm intstead of lightdm) and with "mmcli -m any" but it shows always "failed" and "sim-missing"
 
please help
  Reply
#2
(12-29-2021, 08:30 AM)hannescam Wrote: the modem shows up in the gui (Arch Linux arm and Plasma Mobile with gdm intstead of lightdm) and with "mmcli -m any" but it shows always "failed" and "sim-missing"
 
please help

let's take simple advices first. shutdown the machine and after that remove battery. reason for this is because modem chip takes power from battery.

try different installation on sdcard, my suggestion would be phosh. plasma tend to be rather unreliable.
  Reply
#3
it shows only "No SIM" and a sim logo with a questionmark
  Reply
#4
Photo 
Is it possible that SIM pins were damaged by an adapter? Several people have reported that kind of problem on the forum. Another possibility would be the SIM card not making good contact. I had that problem intermittently and solved it by installing a thin plastic shim cut from a milk bottle between the SIM and metal cage of the socket (barely visible in photo).

[Image: AmvV4M7r_o.jpg]
  Reply
#5
i used instead of the plastic sheet two layers of tabe but with no sucess
  Reply
#6
Are you in the correct slot ? (Lower one)
      LINUX = CHOICES
         **BCnAZ**
               Idea
   Donate to $upport
your favorite OS Team
  Reply
#7
yes i use the lower slot for the sim and the upper for a 64gb microsdcard
  Reply
#8
Did this sim card work in another phone ? Have you already activated the card ?
      LINUX = CHOICES
         **BCnAZ**
               Idea
   Donate to $upport
your favorite OS Team
  Reply
#9
this sim works fully in a nokia lumia 610 windows phone
  Reply
#10
that brings us back to the phone.

Can you see or inspect inside the sim socket if you remove the sim card ?

If the contacts look undamaged, then maybe a thicker plastic shim like Zeb recommended ?
      LINUX = CHOICES
         **BCnAZ**
               Idea
   Donate to $upport
your favorite OS Team
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  Are you using the Pinephone as your daily driver? jro 158 102,558 02-18-2024, 11:33 PM
Last Post: aular
  2020 PinePhone Manjaro CE EU for sale, name your price astrojuanlu 7 1,340 02-14-2024, 04:51 PM
Last Post: astrojuanlu
  Modem white list aular 7 421 02-13-2024, 04:35 PM
Last Post: aular
  4G VoLTE calls confirmed working with carrier x dcinoz 14 10,822 02-08-2024, 06:54 PM
Last Post: spazz
  pinephone is not bootble for the box. ijij 1 359 01-19-2024, 01:29 PM
Last Post: fxc
  qcell modem id aular 6 493 01-15-2024, 10:05 PM
Last Post: aular
  Multiple issues with the Pinephone MTXP 12 1,681 12-28-2023, 07:55 AM
Last Post: MTXP
  pinephone repair shop shengchieh 0 291 12-26-2023, 02:42 PM
Last Post: shengchieh
  sudo nano file saving pinephone beta edition CharlesGnarley 4 1,345 12-22-2023, 03:44 PM
Last Post: Kevin Kofler
  Can't get Mobian on PinePhone to recognise USB-C docking bar duncan_bayne 9 6,405 12-04-2023, 02:14 AM
Last Post: Peter Gamma

Forum Jump:


Users browsing this thread: 1 Guest(s)