No more standard shipping?
#1
I noticed that the standard shipping option for $12 to the EU is no longer an option. I can only select courier shipping for $30. This makes it really unattractive to order from the Pine store since that amount by itself exceeds the minimum threshold over which you have to pay VAT in many countries and just the VAT on shipping would be another ~$6 (depending on the country), so about $36 just for shipping.
Are there plans to bring back the cheaper option (which still wasn't very cheap)? Or does the courier option has anything to do with the new VAT EU regulations that enable the seller to pay VAT in advance?

Edit: Tagging @Luke since the community probably doesn't know.
  Reply
#2
(07-15-2021, 09:10 AM)kqlnut Wrote: I noticed that the standard shipping option for $12 to the EU is no longer an option. I can only select courier shipping for $30. This makes it really unattractive to order from the Pine store since that amount by itself exceeds the minimum threshold over which you have to pay VAT in many countries and just the VAT on shipping would be another ~$6 (depending on the country), so about $36 just for shipping.
Are there plans to bring back the cheaper option (which still wasn't very cheap)? Or does the courier option has anything to do with the new VAT EU regulations that enable the seller to pay VAT in advance?

Edit: Tagging @Luke since the community probably doesn't know.
something weird is going on, but i got this for finland.

Subtotal $199.99
Shipping

PinePhone Courier Shipping Method with VAT: $19.99

Shipping to *, Finland.
Change address
VAT $50.60
Total $270.58
  Reply
#3
(07-15-2021, 10:41 AM)zetabeta Wrote: something weird is going on, but i got this for finland.

Subtotal $199.99
Shipping

PinePhone Courier Shipping Method with VAT: $19.99

Shipping to *, Finland.
Change address
VAT $50.60
Total $270.58
Yeah that's for the PinePhone which is shipped from a warehouse in Poland, so it's different since it comes from inside the EU. For other items (like spare parts, accessories and other devices) that come directly from China there used to be two options for shipping (standard for $12, courier for $30), but now I can only see the courier option.
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#4
I was just informed by the Pine64 sales team (with a quick and informative response by the way – thank you!) that standard shipping will be available again once the carrier provides details on how to process the IOSS (new EU laws making it possible for the seller to pay VAT) which will hopefully be in the next weeks.
  Reply


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