Image #58 Touchscreen Unresponsive

[BryWilson]

Upgraded from PinePhone Devel Image #52 to #58 this morning over OTA, rebooted and now have an utterly unresponsive touchscreen

It boots up fine, Volume Up and Down buttons and Power button work (as evidenced by OSD responses) and I can still ssh in, but touchscreen not working.

If I revert back to Image #52, touchscreen works again - OTA update to #58 breaks it again. I see from System Image Changes page (https://ci.ubports.com/job/rootfs/job/ro...ge/changes) that #58 and #59 have not changed since #57, so assuming this is a #57 problem?

[VaZso]

Upgraded from PinePhone Devel Image #52 to #58 this morning over OTA, rebooted and now have an utterly unresponsive touchscreen

I have experienced the same issue with my BH edition.

[ashley123]

I also have got this issue since upgrading last night.

[Zweitaktmotor]

I also have got this issue since upgrading last night.

In another thread (OTA Updates), user pjsf came up with this simple but effective solution:

1. Put your phone in Jumpdrive mode by pressing power and volume up until the LED shows green, then let go.
2. Connect your phone to a PC. You will see a list of 9 partitions appearing.
3. I am using a PC with Linux Mint and can use the "Disks" utility to backup and restore partitions or whole drives.
4. In "Disks", find the partition called "userdata" and back this up. Unfortunately, "Disks" does not compress the backup (You can do that later, preferably in XZ format). This is why you need a storage medium formatted to ext4 as the partition is 9GB big and your standard FAT format will not allow a file that big.
5. Download the latest development image here: https://ci.ubports.com/job/rootfs/job/ro...stemimage/
6. Use "Disks" to write the image to the phone.
7. Use "Disks" to restore the "userdata" backup you created earlier on.

This worked perfectly for me and is a good guide for future backups (before anything goes wrong).