08-15-2016, 12:04 PM
(This post was last modified: 08-15-2016, 12:05 PM by yamatoblaze.)
(07-14-2016, 05:45 PM)tllim Wrote:(07-13-2016, 02:36 AM)yamatoblaze Wrote: NO, I have not received it! The matter is not resolved.
My previous reply to you described in detail that the package has apparently been delivered to the wrong address on the 7th of this month, and nothing has changed since then.
As explained in that post, according to the carrier's customer service the package associated with this tracking number has not been shipped to my work address, but has instead been shipped to another address in London. As I gave my work address for delivery, which I can confirm with the confirmation email and the backerkit, this is not my error or responsibility.
At this point, it seems clear that there is no way I am going to receive my PINE and accessories. Please arrange for me to be refunded in full the amount of $107.49.
I already instruct shipping facility to check on your case and response back in 24 hours.
Hi tllim - a month later, and no update and no delivery. Please arrange for my refund to be processed urgently.
