Keyboard case issues

[ragreenburg]

My keyboard case worked fine with my (original) PinePhone, but with my PinePhone Pro the keys just aren’t recognised - anyone else hit this? The phone is well sat into the top of the case, so I don’t think it’s a bad connection on the pins.

Do you have the same OS for the phones? I would say if so, it is almost certainly an issue with connection. It seems like the problem is the POGO pins on the phones aren't all the same length which causes bad connections. I am using the Manjaro with Plasma Mobile on my Pro and the keyboard works fine but the charger doesn't work at all.