10-17-2021, 05:20 PM
Unfortunately, I have to report back that the new power supply hasn't changed the situation. Manjaro XFCE and Armbian both continue to crash within 10-20 minutes after every boot. (I bought the new adapter through Amazon, but am not sure why that's pertinent, especially since we're seeing the exact same behavior between the official adapter and this one.)
I absolutely appreciate the community's attempts to help here, but after a week of runaround from Pine64 support, and no progress, this is getting tiresome and frustrating. Sadly, Pine64 support has been less than helpful. After looking at this thread, they claim it's still inconclusive that this is a hardware issue, and have pawned me off on the retailer. I can't understand why Pine64 would try to get a retailer to take a loss for what are clearly engineering and/or manufacturing shortcomings that are evident throughout these forums and other places around the Web. Maybe they're just trying a weak and transparent attempt to make the retailer the bad guy who has to tell me to take a hike.
In an effort to be a cooperative customer, I've tried running the board with nothing except an Ethernet cable attached. It's a baffling request, that makes one ask why it comes equipped with other connectivity if they're likely to cause the board to become unstable. Even if connecting nothing except Ethernet did bring the board to stability, are we not still honing in on it being a hardware issue? And if that did fix it, but doesn't fit my use case or needs, am I in any better position? The whole exercise has been perplexing.
Definitely a disappointing experience.
I absolutely appreciate the community's attempts to help here, but after a week of runaround from Pine64 support, and no progress, this is getting tiresome and frustrating. Sadly, Pine64 support has been less than helpful. After looking at this thread, they claim it's still inconclusive that this is a hardware issue, and have pawned me off on the retailer. I can't understand why Pine64 would try to get a retailer to take a loss for what are clearly engineering and/or manufacturing shortcomings that are evident throughout these forums and other places around the Web. Maybe they're just trying a weak and transparent attempt to make the retailer the bad guy who has to tell me to take a hike.
In an effort to be a cooperative customer, I've tried running the board with nothing except an Ethernet cable attached. It's a baffling request, that makes one ask why it comes equipped with other connectivity if they're likely to cause the board to become unstable. Even if connecting nothing except Ethernet did bring the board to stability, are we not still honing in on it being a hardware issue? And if that did fix it, but doesn't fit my use case or needs, am I in any better position? The whole exercise has been perplexing.
Definitely a disappointing experience.