03-26-2021, 03:32 PM
(03-26-2021, 10:54 AM)dsimic Wrote: However, even if no actual fixes for well-known major hardware issues were submitted by the community, Pine64 should discuss and acknowledge such issues, stop manufacturing and selling flawed devices, and work on the new hardware revisions either internally or (preferably) together with the community. As simple as that.
I think "stop manufacturing and selling" would go against their stated goals, though I agree there is no point in the whole "development" if it doesn't actually manifest in improved product. But I personally would be OK with improvements incorporated on a generation-by-generation basis. That is, I'm not going to be too offended with existing PBP flaws not being addressed in the current iteration because frankly even the charging current limit is not gonna motivate me enough to buy a new unit for as long as my current one still works fine. But if Pine64 releases next PBP iteration, say RK3588-based, and that next iteration still has the same issues with low charging current, overheating charging circuit, having to deal with SW workarounds for headphones switch-over, crappy touchpad, dislocated lid magnet, etc. - yeah, I'll definitely be upset in that case and probably will be looking into other ARM laptops.
(03-26-2021, 10:54 AM)dsimic Wrote: Quite frankly, I've already invested a lot of my time into debugging more than a few issues with the PineBook Pro, but more work is still required. For example, I am not willing to risk my own PineBook Pro by testing out changes to the battery charging circuitry. So, I've asked Pine64 to donate one PineBook Pro for the purpose of testing such changes to the hardware, and I got no reply. Not even a "get lost" reply.
I can kinda understand that. If they sell at no profit they'd be losing money sending you a free unit. With no guarantee (no offense intended, mate) that you actually follow through and don't stuff things up. And communicating with customers (A.K.A. PR) takes a lot of time and effort even when it's just a polite "no" and is (or at least can be) pretty much a full-time job. But yes, it would be very nice if the communications were better.
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