the modem firmware can get corrupted but I would leave it for the end, have a look at my thread for the modem configuration where you can read how to enter pin, make calls and hang up with ofono through DBus using the qdbus program to see if you have the same problem, the problem could originate from some update which soon will be fixed, I don't use the device as a phone anymore to test it
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Problem with incoming calls (w/o ModemManager/Ofono)
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