First bootloop, now frozen

[Avamander]

Hi!

I just received my delivery with two Pinetimes. One of them is acting up. When I first started it up it got stuck in a bootloop with white/green pinecone logo. I noticed that if I held down the button it would start with green, go to blue pinecone and finally red. I was not able to turn it off.

I let it sit for a few hours until the battery went dead and when I started it up it goes to a splash screen saying infinity time and then freezes. It is possible to hold the button to restart it, but it again hangs on the splash screen...

Suggestions? The other unit seems to be working fine...

Holding down the button causes a force reset, this can and will cause issues like you've encountered if done at the wrong moment.

When the PineTime boots/reboots, it displays a PineCone and you have around 5 seconds to take an action:

• if you do nothing, the PineCone will turn to green, and the watch boots normally,
  
• if you hold the button until the PineCone turns to blue, then the watch will load the previous firmware,
  
• if you keep pressing the button, the PineCone turns to red, and the watch loads the Recovery firwmare:
  

you then have a chance to upload another firmware OTA, in case you had an issue.