04-28-2021, 11:12 AM
Last week I had a phone call and the person asked me if I understood that I would have to pay import duties and VAT.
Obviously I say yes that's great.
This suggests that Pine64 have had some bad experiences with this which doesn't reflect well on us, their customers, I guess.
My understanding is that if someone refuses to pay duties then it would have to be shipped back to HongKong at Pine64s expense. Please don't do that folks.
At the beginning of the week I got an email with a DHL tracking number and my PinePhone currently appears to be on a plane from HongKong to London.
Nice, thanks Pine64.
Obviously I say yes that's great.
This suggests that Pine64 have had some bad experiences with this which doesn't reflect well on us, their customers, I guess.
My understanding is that if someone refuses to pay duties then it would have to be shipped back to HongKong at Pine64s expense. Please don't do that folks.
At the beginning of the week I got an email with a DHL tracking number and my PinePhone currently appears to be on a plane from HongKong to London.
Nice, thanks Pine64.
