Shipment upgrade to DHL
#1
Greetings,

I placed an order back in March for a ROCKPro64 and some accessories. It later turned out Ascendia stopped shipping to my country and I've been waiting for it to resume.

I was in contact with sales@pine64.org and was eventually offered to upgrade my order shipment to use DHL and have my items shipped for an additional fee. I sent several emails to confirm and request shipment upgrade, but they stopped answering and I haven't got any response for several weeks. I submitted a ticket to the support team, but eventually they referred me back to sales and I have no follow up.

This is getting quite frustrating - any advice where can I reach out to have my issue resolved?

Regards,
Dimitri


Messages In This Thread
Shipment upgrade to DHL - by dkaparis - 06-18-2020, 04:22 AM
RE: Shipment upgrade to DHL - by tllim - 06-20-2020, 11:40 AM
RE: Shipment upgrade to DHL - by dkaparis - 06-29-2020, 09:44 AM

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