05-29-2020, 09:13 AM
(05-28-2020, 02:28 PM)Kareema Wrote:(05-28-2020, 11:33 AM)oxoocoffee Wrote: Is there a online order status option somewhere to check shipment status? I ordered my in on first day in April and no DHL notification. I understand we should not hammer pine support about it. How do you find out about your order status? Or should we just sit and wait?
Unfortunately, there's no shipment status available in the store. I did just wait until I got my PBP today via DHL - it took 3 days from Hong Kong to Germany including customs. That's really great!
On the other hand:
[edit:] Street and street number were missing in the DHL tracking portal and that's why there wasn't a tracking information from DHL - the address couldn't be connected to my account for automatic tracking as it seems
- I didn't get an order confirmation at first - only after I wrote an email at sales some days after ordering the PBP on March 27th
- No shipping information from Pine64 or tracking number
- And no tracking information from DHL
[edit2:] Just read a bit more about DHL tracking and it seems normal that they don't show the whole address in the tracking information. Still don't know why DHL notifications work for me most of the time, but didn't this time...
I got mine yesterday as well! Happy to be able to play with it a bit! So far, I'm impressed with the hardware.