NO AFTER SALE SUPPORT --> After one week no way to remove batterie
#12
(03-23-2020, 08:12 AM)harvey186 Wrote: For your information: I have ordered a new battery @Amazon which I will arrived tomorrow. So I hope my issue will be solved.
But ......
first I have to repeat: I never have gotten any information that I should send my phone back to service !!!!!!

Ok, and I'm curious to know which seller and product you have chosen (if you want to share the link with us) and if the battery will work well.
And yes, I read the pdf you sent, but I tried to find the most relaxing way to communicate, because I think it is useful to find an accommodating solution. From my message you can understand that my opinion is not in favor of sending the phone, even if it was really proposed to you through email or not, because it is more expensive than replacing the battery, even if there is the risk that the problem could be another.


(03-23-2020, 08:12 AM)harvey186 Wrote: second (out of topic): The reply and 'quotation' here in this forum is worst. I'm working in several other forum and there I can select which text or text part I want quote or I can reply without any quotation.

I usually try to avoid quoting or at least complete quoting because it consumes more space, sometimes unnecessarily.
This time I wanted to quote to be more direct.


Messages In This Thread
RE: NO AFTER SALE SUPPORT --> After one week no way to remove batterie - by vinnie - 03-23-2020, 08:56 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Pinephone + Keyboard for sale, little use ruemoo 12 6,758 12-28-2025, 02:13 PM
Last Post: PinePhoneProUser
  PinePhone, PinePhone Pro, Keyboard/Accessories for sale brb78 5 854 11-30-2025, 05:45 AM
Last Post: biketool
  PinePhone carrier support in Hungary notramo 7 6,868 12-14-2022, 12:18 PM
Last Post: notramo
  Keyboard support broken in Mobian? MacarioMorenoUK 2 3,900 06-08-2022, 02:34 AM
Last Post: MacarioMorenoUK
Bug [Support Request] Modem is Failing to Be Accessible FriendlyGecko 3 5,367 11-30-2021, 01:22 PM
Last Post: FriendlyGecko
  Remove striped screw pizzalovingnerd 18 25,277 12-08-2020, 02:22 PM
Last Post: tllim
Sad Need support with Support iyereed 16 25,763 07-30-2020, 02:59 AM
Last Post: iyereed
  EG25-G support for emergency alerts (WEA/CMAS) newton688 5 10,408 07-01-2020, 11:35 AM
Last Post: wibble
  replacement batterie doesn't fit harvey186 1 3,341 03-26-2020, 10:00 AM
Last Post: Alho
  US 4G/5G LTE support rocket2nfinity 17 34,181 02-14-2020, 08:00 PM
Last Post: PineFan

Forum Jump:


Users browsing this thread: 1 Guest(s)