03-16-2020, 02:47 AM
After weeks of emails / sending photos, explaining that the battery is grow and that it will be not my fault the support ignores any new mail from me. The last mail, 2 weeks ago, they have written:
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If your battery is "grown", then better replace instead of keep using. The "brown" battery potential caught fire.
Regards,
Info Team
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I have answered that this a a warranty case and that they should send me a new battery they answer anymore. Silence.
WHAT A GREAT AFTER SALE SUPPORT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
------------------------------------------------------
If your battery is "grown", then better replace instead of keep using. The "brown" battery potential caught fire.
Regards,
Info Team
--------------------------------
I have answered that this a a warranty case and that they should send me a new battery they answer anymore. Silence.
WHAT A GREAT AFTER SALE SUPPORT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
