I have use now the PP for one week and now the complete caseing seems to be warped and I can't remove the batterie. And what is the pine customer service is writing:
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Please to inform you that the battery was damaged by yourself, we apologize as it will not cover under warranty.
However, you may purchase the replacement battery from any online market(Amazon) which is same model with Samsung J7(2015).
Sorry for any inconvenience caused.
Your understanding and patience is greatly appreciated.
support team#2...
What a bad after sales service !!!!!!!!!!!!!!!!!!!!! So be warned. If you will have an issue in the first warranty month, you want get help !!!!
-------------
Please to inform you that the battery was damaged by yourself, we apologize as it will not cover under warranty.
However, you may purchase the replacement battery from any online market(Amazon) which is same model with Samsung J7(2015).
Sorry for any inconvenience caused.
Your understanding and patience is greatly appreciated.
support team#2...
What a bad after sales service !!!!!!!!!!!!!!!!!!!!! So be warned. If you will have an issue in the first warranty month, you want get help !!!!
