NO AFTER SALE SUPPORT --> After one week no way to remove batterie
#1
I have use now the PP for one week and now the complete caseing seems to be warped and I can't remove the batterie. And what is the pine customer service is writing:

-------------
Please to inform you that the battery was damaged by yourself, we apologize as it will not cover under warranty.
However, you may purchase the replacement battery from any online market(Amazon) which is same model with Samsung J7(2015).
Sorry for any inconvenience caused.

Your understanding and patience is greatly appreciated.
support team#2...

What a bad after sales service !!!!!!!!!!!!!!!!!!!!! So be warned. If you will have an issue in the first warranty month, you want get help !!!!


Messages In This Thread
NO AFTER SALE SUPPORT --> After one week no way to remove batterie - by harvey186 - 03-03-2020, 01:55 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Pinephone + Keyboard for sale, little use ruemoo 9 2,394 06-10-2025, 09:25 PM
Last Post: skaffi
  PinePhone carrier support in Hungary notramo 7 5,256 12-14-2022, 12:18 PM
Last Post: notramo
  Keyboard support broken in Mobian? MacarioMorenoUK 2 3,004 06-08-2022, 02:34 AM
Last Post: MacarioMorenoUK
Bug [Support Request] Modem is Failing to Be Accessible FriendlyGecko 3 4,253 11-30-2021, 01:22 PM
Last Post: FriendlyGecko
  Remove striped screw pizzalovingnerd 18 21,877 12-08-2020, 02:22 PM
Last Post: tllim
Sad Need support with Support iyereed 16 22,746 07-30-2020, 02:59 AM
Last Post: iyereed
  EG25-G support for emergency alerts (WEA/CMAS) newton688 5 8,854 07-01-2020, 11:35 AM
Last Post: wibble
  replacement batterie doesn't fit harvey186 1 2,885 03-26-2020, 10:00 AM
Last Post: Alho
  US 4G/5G LTE support rocket2nfinity 17 30,023 02-14-2020, 08:00 PM
Last Post: PineFan

Forum Jump:


Users browsing this thread: 1 Guest(s)