Brave Heart 'welcome letter' draft - feedback welcome
I don't know if it is in the scope of this letter (probably not) but I would just like to have a general "best practice" recommendations for reporting on any issues that are found. I have never been involved in any development or reported bugs as a user, but it seems to me like the people who are developing software take their channels for granted while to an outsider like myself it is not transparent. Could someone draw a flow chart as to how a bug of a certain kind should be processed through the different channels (chats, forums, wiki) ? Or, if someone will clarify the process to me, I can draw a chart.
Oh, and I would add that there should be some guidelines and how-to for bug reporting. People always say "give us logs" but is there a list of all the possible logs somewhere? I find it confusing. I don't know what log is relevant.
By the way I appreciate the term "piner" for it's tone. It's almost taoist.
Oh, and I would add that there should be some guidelines and how-to for bug reporting. People always say "give us logs" but is there a list of all the possible logs somewhere? I find it confusing. I don't know what log is relevant.
By the way I appreciate the term "piner" for it's tone. It's almost taoist.
