07-17-2016, 11:04 PM
(07-13-2016, 01:15 AM)tllim Wrote:(07-11-2016, 08:03 AM)maheshsutariya Wrote: Hi,
I haven't received my Pine64 yet even after more than 1.5 month.
There is no update on the tracking page since last one month. Here is my tracking "RI894380179CN"
Any updates on this matter? How to claim refund for this? I tried to contact Pine64 support email but no response.
Your shipment seems like held by your country custom at Kolkata. In general, they should contact you when they hold your shipment. You can file inquiry about this case thru India post office.
Here is the info posted on aftership:
Apr 16, 2016
12:31 pm
[KOLKATA+APSO]Held+by+customs
I will check with shipping facility on any action that we can takes on our end.
Hi Tllim,
We tried to contact India Post office many times. They replied same on the matter. They do not have any parcel with them with this tracking no.
We were really not hoping that you will ship this item through Post Service at a cost of 10USD. We were expecting through something like DHL/Fedex/UPS.