I've emailed support AT LEAST 3 times since I got my "Your Package has shipped". I have yet to hear back from them about ANYTHING.
I got the email on May 27th. That's almost 3 weeks ago.
It came with a tracking number. I emailed them a few days later to let them know the tracking number would not work. Then about a week ago I got the Kickstarter email saying that some packages didn't get "scanned" or whatever. Now I see that MANY other people are in the same boat.
I tried my tracking number again... Still, nothing. It just says "Pending" like it did since May 27th.
Why am I being ignored by support? Why hasn't my package gotten here yet? Why hasn't my tracking number been updated? Why haven't I received any information other than the Kickstarter update that blamed the shipping company?
This is my tracking number... As if it would help.
LS888455638CN
I got the email on May 27th. That's almost 3 weeks ago.
It came with a tracking number. I emailed them a few days later to let them know the tracking number would not work. Then about a week ago I got the Kickstarter email saying that some packages didn't get "scanned" or whatever. Now I see that MANY other people are in the same boat.
I tried my tracking number again... Still, nothing. It just says "Pending" like it did since May 27th.
Why am I being ignored by support? Why hasn't my package gotten here yet? Why hasn't my tracking number been updated? Why haven't I received any information other than the Kickstarter update that blamed the shipping company?
This is my tracking number... As if it would help.
LS888455638CN
