PPP Keyboard is DEAD ... !!!

[bcnaz]

Actually it was never alive ..

recently I have ordered PinePhone Pro with the keyboard cover.
when I received them I immediately placed the phone into the keyboard cover.
when I turned the device on (default OS)  the keyboard was not recognized.
I tried to remove the phone then placed it again into keyboard cover but still the keyboard is not recognized.
1 - whatever I type on the keyboard it doesn't appear on the screen.
2- there is NO indicator that shows that there is additional battery (keyboard battery)
3- pushing the battery switch on the side of the keyboard doesn't change anything

is my keyboard faulty??
what should I do?

Perhaps if this is your first Linux phone  ?  Maybe play with just the phone for a few days,  then add the keyboard.

Meanwhile there is a lot of information here on the forum, the wiki,  and fellow Pine phone users to talk to, ask questions.

Try to enjoy your step into beta-Linux smart phones