Rock64 kernel panics
#16
(10-17-2021, 05:20 PM)clay Wrote: Unfortunately, I have to report back that the new power supply hasn't changed the situation. Manjaro XFCE and Armbian both continue to crash within 10-20 minutes after every boot. (I bought the new adapter through Amazon, but am not sure why that's pertinent, especially since we're seeing the exact same behavior between the official adapter and this one.)

I absolutely appreciate the community's attempts to help here, but after a week of runaround from Pine64 support, and no progress, this is getting tiresome and frustrating. Sadly, Pine64 support has been less than helpful. After looking at this thread, they claim it's still inconclusive that this is a hardware issue, and have pawned me off on the retailer. I can't understand why Pine64 would try to get a retailer to take a loss for what are clearly engineering and/or manufacturing shortcomings that are evident throughout these forums and other places around the Web. Maybe they're just trying a weak and transparent attempt to make the retailer the bad guy who has to tell me to take a hike.

In an effort to be a cooperative customer, I've tried running the board with nothing except an Ethernet cable attached. It's a baffling request, that makes one ask why it comes equipped with other connectivity if they're likely to cause the board to become unstable. Even if connecting nothing except Ethernet did bring the board to stability, are we not still honing in on it being a hardware issue? And if that did fix it, but doesn't fit my use case or needs, am I in any better position? The whole exercise has been perplexing.

Definitely a disappointing experience.

No doubt you are familiar with the troubleshooting process and a complete peripheral strip back would be in order to rule out each individual component. A bare metal setup to get the board booting and stable would be the objective here. From there each peripheral could be added back until the board becomes unstable and the offending hardware can be isolated.

Hobbyist/tinkerers boards are by nature hit and miss. I quickly found that Armbian was right for me. I intended to run headless as a home automation server with a wifi dongle and two other USB devices attached. The board runs stable. What I never use on an SBC is a case, purely to avoid overheating problems. Again that's just me.

I really do suggest running the board as bare metal as possible and add back peripherals one by one until you isolate the source of instability. If nothing else you'll have satisfied the retailer for the basis of a claim for a replacement/refund.

As suggested run the memtest to check the memory integrity if you haven't already done so. I can't stress enough the importance of a stable power supply. There's so much junk on sale out there even from so called reputable suppliers. That's why I asked where you made your purchase from. Two absolute musts are a stable power supply and a quality SD card.

I'll leave it at that for now. It's entirely up to you how you want to proceed.
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Messages In This Thread
Rock64 kernel panics - by clay - 10-11-2021, 09:43 AM
RE: Rock64 kernel panics - by t4_4t - 10-11-2021, 01:24 PM
RE: Rock64 kernel panics - by clay - 10-11-2021, 04:08 PM
RE: Rock64 kernel panics - by Rocklobster - 10-11-2021, 06:49 PM
RE: Rock64 kernel panics - by clay - 10-11-2021, 11:24 PM
RE: Rock64 kernel panics - by t4_4t - 10-12-2021, 03:07 AM
RE: Rock64 kernel panics - by tllim - 10-12-2021, 08:33 PM
RE: Rock64 kernel panics - by clay - 10-12-2021, 12:51 PM
RE: Rock64 kernel panics - by tllim - 10-12-2021, 08:34 PM
RE: Rock64 kernel panics - by clay - 10-13-2021, 12:49 PM
RE: Rock64 kernel panics - by Rocklobster - 10-13-2021, 06:30 PM
RE: Rock64 kernel panics - by tllim - 10-14-2021, 12:46 AM
RE: Rock64 kernel panics - by clay - 10-14-2021, 05:07 PM
RE: Rock64 kernel panics - by Rocklobster - 10-15-2021, 04:15 AM
RE: Rock64 kernel panics - by clay - 10-17-2021, 05:20 PM
RE: Rock64 kernel panics - by Rocklobster - 10-17-2021, 06:30 PM

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